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ASI has completed the investigation of the complaint submitted by Mr and Mrs Speechley to ASI on 08 August 2016. It was accepted for formal investigation on 28 August 2016. This is an investigation into the performance of SCS Global Services, the conformity assessment body (CAB), contracted by the certificate holder (CH) SCS‐CW/FM‐004728 to audit the company against the FSC certification requirements. The Public Summary of the final complaint investigation report can be downloaded here.

Please contact dispute@accreditation-services.com with any questions about the report.

Find the archive of complaints and appeals reports here.