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You spoke, and we listened – ASI Client Satisfaction Survey 2017

Posted on 24 April 2017

ASI conducted our fifth Client Satisfaction Survey in January, seeking input from scheme owners, conformity assessment bodies (CABs) and stakeholders. The purpose of the survey is clear for ASI – we seek input to improve our services and relationships. Download the Executive Summary of the report here. With continual improvement in the forefront of our minds,…
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ASI Complaint Summary Report: Speechley vs. SCS Global Services

Posted on 31 March 2017

ASI has completed the investigation of the complaint submitted by Mr and Mrs Speechley to ASI on 08 August 2016. It was accepted for formal investigation on 28 August 2016. This is an investigation into the performance of SCS Global Services, the conformity assessment body (CAB), contracted by the certificate holder (CH) SCS‐CW/FM‐004728 to audit the company against the FSC…
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Celebrating International Day of Forests

Posted on 21 March 2017

21 March is International Day of Forests, and ASI is pleased to be a part of the celebration. ASI’s team of 25 FSC assessors conduct witness and compliance assessments around the world, to ensure proper implementation of the FSC Forest Management and Chain of Custody standards. ASI assessors are conducting assessments in Brazil today, in Guatemala and Spain next week, and will…
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ASI Complaint Summary Report: CPAWS-NL vs. SAI Global

Posted on 09 March 2017

ASI has completed the investigation of the complaint received by the Canadian Parks and Wilderness Society, Newfoundland and Labrador Chapter (CPAWS-NL) to ASI on 26 July 2016. It was accepted for formal investigation on 05 September 2016. This is an investigation into the performance of SAI Global as the conformity assessment body (CAB) contracted by the…
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ASI Report: Key Findings & Next Steps for the RSPO Integrity Project

Posted on 08 March 2017

ASI kicked off the RSPO Integrity Project in January 2016, aiming to create a platform for calibration between RSPO, ASI and the conformity assessment bodies offering RSPO certification. By the end of January 2017, ASI completed 10 compliance assessments (2 in 2015 and 8 in 2016) resulting in a total of 37 findings. Download a full report on…
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