We regularly review the performance and competence of our personnel in order to ensure satisfactory performance of the assessment and to identify training needs. ASI has introduced various means of monitoring of assessors such as
- Technical review: All draft assessment reports are reviewed by a senior assessor before they are sent to the customer. The technical review includes a review of completeness and consistency of information, a review of the language as well as a review of the findings raised.
- Onsite monitoring: We regularly assess how well ASI assessors prepare and execute assessments by conducting onsite monitoring visits and providing constructive feedback to the monitored assessor.
- We continuously monitor timelines of submissions of ASI products such as summary of findings reports and assessment reports to ensure that we adhere to our internal rules for submissions.