ASI is committed to providing services, which meet or exceed our stakeholders’ expectations through:

  • Operating in an environment where stakeholders can comment and participate in processes, and where there are high levels of transparency, fairness and impartiality;
  • Complying with ISO/IEC 17011:2004 to ensure that ASI accreditation and monitoring activities are performed in accordance with best industry practice standards;
  • Investing in staff through continuous training and development, providing them with satisfying work conditions in a secure environment;
  • Encouraging teamwork and recognizing effort and performance, to continuously improve the quality of the services delivered;
  • Issuing accreditations only where CAB activity contributes to the credibility, integrity and value of the certifications that they deliver, thereby allowing all stakeholders to have confidence in certificates issued.

At ASI we constantly monitor our performance and our management system is subject to comprehensive internal and external review processes. In order to ensure that we continuously improve our ability to deliver high-quality products and services our key concepts include

Browse the structure of ASI’s documented quality management system