What happens once ASI detects a nonconformity?
A nonconformity is raised when ASI’s assessors detect the non-fulfillment of a standard’s criteria. Nonconformities are graded in three categories:
- Major Nonconformities are systematic failures in a significant part of the procedures or practices of the certification body. They need to be addressed within three months. Corrective action is verified in an additional assessment.
- Minor Nonconformities are sporadic or isolated lapses that could lead to major problems if not corrected. They need to be addressed before the next annual assessment.
- Observations are areas of concern that might lead to nonconformities in the future. They can be addressed with preventive action.
ASI’s assessors always describe objective evidence of how a certification body did not meet requirements. Within a set timeline, the certification body has to demonstrate to ASI that the nonconformity has been corrected and that adequate measures have been taken to rule out recurrence. If the accredited certification body cannot demonstrate conformity within the required timeframe, ASI may start suspension procedures.
Relevant Documents:
ASI-GUI-20-106 (Nonconformities and Observations) (Version 3.0 - 11-08-2010, 233.22 kB)- PRO-20-102 (Extension, Reduction, Suspension, Termination) (Version 4.0 - 8-11-2010, 259.63 kB)
- ASI-PRO-20-103 (Appeals Procedure) (Version 3.0 - 20-09-2010, 204.02 kB)
