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ASI has completed the investigation of the complaint received by the Canadian Parks and Wilderness Society, Newfoundland and Labrador Chapter (CPAWS-NL) to ASI on 26 July 2016. It was accepted for formal investigation on 05 September 2016. This is an investigation into the performance of SAI Global as the conformity assessment body (CAB) contracted by the certificate holder (CH) QMIFM/COC-001506 to audit the company against the FSC certification requirements. The Public Summary of the final complaint investigation report can be downloaded here.

Please contact dispute@accreditation-services.com with any questions about the report.

Find the archive of complaints and appeals reports here.